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FREQUENTLY ASKED QUESTIONS
QUESTION  

How do I sign up to be part of the community?

ANSWER  

If you have already gone online with your copy of Tony Hawk's Downhill Jam then you should create a community account in the following manner. First, find your DS Username and Password by going online in Tony Hawk's Downhill Jam and selecting "Friends" and then "Website Info". If you enter these as your username and password respectively at the top of the main page (http://ds.downhill-jam.com/) then you will be redirected to a page where you will be prompted for some information. After filling in the required fields and selecting "Submit" you will be registered with the community! Be sure to check the box that you have read and agreed to the Terms of Service. You must be at least 13 years old to create a community account. If you have not gone online in Tony Hawk's Downhill Jam, you can still create a Community account by clicking "Join the Community" on the right hand side of the main page (http://ds.downhill-jam.com/). You will be prompted for some information. After filling in the required fields and selecting "Submit" you will be registered with the community! Be sure to check the box that you have read and agreed to the Terms of Service. You must be at least 13 years old to create a community account. If you go online in Tony Hawk's Downhill Jam in the future and wish experience all the cool online features with your community account you can "merge" your accounts. For help with this see "I need help merging accounts" section of the FAQ.

QUESTION  

I have Tony Hawk’s Downhill Jam. How can I upload/download art and experience all of the other features this website offers?

ANSWER  

  • First, you need a wireless internet connection, so you can go online with your Nintendo DS. If you are having problems with this, see the “How do I configure my Wi-Fi Connection?” portion of this FAQ. Once you go online with your DS, you will see a DS Username and Password. This can be viewed anytime in the future on your DS by going online and selecting "Friends" and then "Website Info".
  • Now you need to go online on your computer and go to http://ds.downhill-jam.com and sign up for the Downhill Jam community. At this point you need to merge your accounts. For help with this, see the “I need help merging accounts” section of the FAQ.

QUESTION  

Can I somehow link my account from the "Tony Hawk's American Sk8land" community to my account for this community?

ANSWER   Yes. From your profile on this community site there is an option to "Link to American Sk8land Account". Select this and enter your username and password from american-sk8land.com.
QUESTION  

When I click out of the forums on the Downhill Jam community site, why does my account log out?

ANSWER   You are likely logged into the forums from your American Sk8land community account. You can stay logged into the Downhill Jam site by creating and using a Downhill Jam community account. This can have the same name as your Sk8land account, and can also be merged with your Sk8land community account. See above for details on how to link accounts.
QUESTION  

I signed up for the community before I purchased the game. Is there a way to merge my profile on the community with my new game?

ANSWER   Yes. See "I need help with merging accounts." in this FAQ for more information.
QUESTION  

I need help with merging accounts.

ANSWER  
  • Merging accounts is a feature for connecting an account made on this website with an account from a DS. This can only be done once per unmerged forum account by selecting "Merge Accounts" from the profile of the forum account. When this is selected, you will be prompted for your DS Username and DS Password. This can be found on your DS by going online and selecting "Friends" and then "Website Info".
  • There is no way to re-merge or delete accounts.
QUESTION  

What are badges and how do I earn them?

ANSWER  

Badges are given to players as awards for accomplishing goals in the game and on the website. There are badges for creating artwork, judging artwork, playing matches and completing the game. The complete list is below.

  • Rating Art
    • Art Judge - 100 art ratings
    • Art Lover - 500 art ratings
  • Creating Art
    • Amateur Artist - 10 pieces of art with an average rating of 3+ stars
    • Art Master - 20 pieces of art with an average rating of 3+ stars
  • Playing Matches
    • 10 Matches Played
    • 100 Matches Played
    • 500 Matches Played
    • 1,000 Matches Played
  • Winning Matches
    • 10 Match Wins
    • 100 Match Wins
    • 1,000 Match Wins
  • Game Completion - 100% of Jam Session and World Tour completed

QUESTION  

I accidentally pressed "New Nintendo DS?" without getting a new DS. Is there anything I can do to get my old account or old scores back?

ANSWER   Unfortunately, you cannot retrieve your old scores, or re-connect your DS to your old community account as the changes invoked by pressing "New Nintendo DS?" are permanent. You will have to create a new account and earn new high scores.
QUESTION   How do I configure my Wi-Fi Connection?
ANSWER   Information regarding setting up your hardware for DS wireless functionality, as well as other hardware related questions, is available here: http://www.nintendowifi.com/customersupport/SupportHome.jsp
QUESTION  

Is it bad to share my Friend Code online?

ANSWER  

No, sharing your Friend Code in no way compromises any personal information and is a great way for you to be matched up with people you know. However, when matched with friends, you should still be careful about the personal information you choose to share over Wi-Fi voice chat.

QUESTION  

How can I see how I compare to other players?

ANSWER   Statistics for your own account are available here at the "Tony Hawk's Downhill Jam" community site. You can also view the top scores from around the globe, allowing you to see how well you match up against the best players. Just click on "Scoreboards" for a plethora of statistics.
QUESTION  

How do I view others' replays?

ANSWER   Replays can be viewed on your DS by going online in "Tony Hawk's Downhill Jam" and selecting "Scoreboards". From here choose a level to see the top scores, and the scores close to your best one. Press A on a score to view the replay. If you press L it will show your friends' replays. Your replays automatically get uploaded for others to view when you go online in "Tony Hawk's Downhill Jam".
QUESTION  

What is a Sk8crew and how do I join?

ANSWER   Sk8crews are a chance for you to join up with your friends and other players of the game in a group to see how well you match up against the rest of the community. You can join or start a crew by clicking on the link on the left-hand side of the main page.
QUESTION  

How do I upload/download scores?

ANSWER   Scores are automatically uploaded when you log in and log out of Nintendo Wi-Fi. If you get new Jam Session high scores while connected to Nintendo Wi-Fi, you can upload these by checking the Scoreboards for any level on your Nintendo DS.
QUESTION  

How do I upload/download art?

ANSWER  
  • To upload art, enter the skateshop from the online menu and select "Update Art", then "Upload Art". This will replace the art in your slots online with the art from your slots on your DS assuming they are not "locked". Locked art cannot replace art on your community slots. To lock/unlock art, press the picture of a lock in the picture editor.
  • To download art, put the art you want on your DS in your slots online by clicking on a desired piece and selecting the appropriate option. Once all the art you want to download is in your slots, enter the skateshop from the online menu in "Tony Hawk's Downhill Jam" and select "Update Art", then "Download Art"
QUESTION  

How do I save my art?

ANSWER   Any art you want to save can be added to your collection by simply left-clicking on the desired piece and selecting "Add to Collection". You can save as much art as you want on the community site.
QUESTION  

How do the character avatars work in My Profile?

ANSWER  
  • Shirts and pants can be set to Slot 1 and 2 for download. Additionally, you can choose to set moderated images to be displayed on your character avatar. Just click the shirts and pants images under Art and you will see a list of options appear.
  • Custom Shirts and Pants MUST be moderated before you can set them as your Avatar’s shirt and pants. This can cause a delay in the time it takes to see your avatar wearing your uploaded art!
  • Character avatars do not reflect your in-game character's head or skin tone.
QUESTION  

What kind of art is okay and what is not okay?

ANSWER   Offensive art is not okay and will be removed from the site. Use your best judgment and if you think an image may be inappropriate do not upload it. Some examples of inappropriate art are racist imagery, nudity, sexual content, drug references, offensive symbols, and overly violent art. If you see an inappropriate image on the site, report it to the moderators. If you upload three pieces of inappropriate art, then your privileges of being able to upload art will be revoked.
QUESTION  

I got a new Nintendo DS. How do I transfer my old account information to it?

ANSWER  
  • The best thing you can do is to transfer your WFC settings from your old DS to your new one. You can do this by starting "Tony Hawk's Downhill Jam" in your old DS and selecting "Wireless" from the main menu, then "Settings", then "Nintendo WFC Setup". From here select "Options", then "Transfer Nintendo WFC Configuration". Follow the instructions shown to transfer your account to your new DS.
  • If you do not have the DS that the game was previously used on, go to "Options" from the main menu, and then select "Game Settings". From here select "New Nintendo DS?", “Yes”, and then “Yes”. This method is less preferable as it erases your high scores, and breaks the link between your DS and your current community account, requiring you to create a new one.
  • QUESTION  

    How do I participate in a tournament?

    ANSWER   From the main page, click the "Tournaments" link at the top of the page or go to http://ds.downhill-jam.com/tournament/. Here you will find a description of the current tournament as well as a start and end date. Press "Sign Up!" to register for the tournament. Now when you go on Automatch and play anyone on one of the levels under the tournament's Locations and on one of the modes under the tournament's Match Types, your results will be saved. After the tournament end date, all the participants will be ranked based upon their performance. Results will appear on the website.
    QUESTION  

    Where can I view the site Terms of Service?

    ANSWER   http://ds.downhill-jam.com/tos
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